- Network and Tech Support. Dropouts can be caused by a wide range of issues, from damaged cables to defective modems. It's important that we find out first what's causing the issue so we can accurately fix it. The following is an interactive troubleshooting guide if you're experiencing dropouts (intermittent connection).
- Optus Speed Test. MySpeedCheck. Speedtest Custom - Test your internet speeds. Average results for Optus. 56.56 Mb/s Download Speed. 14.05 Mb/s Upload Speed. 1983.99 ms Ping Latency.
Since December 2019, my fibre broadband keeps dropping out. From December to mid-January it was dropping 2-3 times a day, with the orange light coming on, the 'B' symbol appearing then resetting itself to the blue bar and working again. Then it stopped for a while until today (7/2/2020). It dropped ...Optus current outages and problems. | Downdetector. User reports indicate no current problems at Optus. SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. Last problem: 12 Oct 2021 at 8:09 p.m.Feb 17, 2009 · Now the internet is working in all the rooms, but in mine it intermittently drops out. It is still connected to the modem but it just has "limited or no internet connection". Accessible star ratingSend us a message and we'll assign it to a support specialist. They'll look into your query and get back to you within two business days. For urgent issues, like lost connectivity, we will try and get back to you as soon as possible. For some issues, we'll give you a call to resolve over the phone. Send us a message. .
- With the connection currently not dropping within our suppliers fault levels (3 drops in 24 hours or 6 drops in 72 hours) I'm afraid there's not much further we can do to progress the issue this side unless the issue looks to worsen but hopefully the checks advised help rule out a number of other factors that could be behind this.